Outsourcing & Business Services Recruitment
Top Skills Recruitment consultants have years of experience in the Outsourcing and Business Services sector. This service covers recruiting multilingual positions for call centres and technical help desk positions for outsourcing and multinational companies.
At Top Skills Recruitment, we use innovative and rigorous procedures providing Professional Staffing and IT Outsourcing Solutions for leading businesses in Bulgaria and the European Union.
Our main objective is to understand your organisation and find out what exactly you are looking for. Accordingly, we will tailor our recruitment model to your business needs by adjusting our processes to ensure an agile process and efficient communication.
We then will deliver skilled experts and strong team members speaking various languages who will contribute to the success of your business.
Help Desk Staffing
Our team of experienced recruiters are experts in help desk staffing in Bulgaria and across the European Union. With a large candidate pool, our recruiters can quickly identify and place the right talent for your business, right when you need them.
We perform background checks, language verifications and pre-screen our candidates for the specific experience and qualifications that you require, so you can rely on us to find you the best staff.
Contact Centre Recruitment
Are you looking for international and multilingual candidates for your new projects?
Top Skills Recruitment is an international recruitment company based in Sofia, Bulgaria dedicated to connecting candidates and companies.
Top Skills Recruitment is a well-known provider of recruitment services to the contact centre and customer service industry, and our clients include global blue-chip organisations.
We place skilled professionals in Contact Centre, Telesales, Customer Management and Service roles, Client Support and Customer Relations specialists.
Sought After Business Professionals
We can be your partner for multilingual projects, specific international profiles, entry-level or executives.
Every week, our recruitment team assist multinational firms from around the world expand their presence in Bulgaria and the European Union. Recruitment accuracy and efficiency is extremely critical to the success of a multinational business operation.
We recruit and place sought-after business professionals whose skills will augment the call centre and help desk support teams they join.
We prioritise your time-sensitive jobs while building a pipeline of candidates for your future openings. We are active and pro-active and you can rely on us to being available, responsive and able to deliver you fast and quality recruitment.
Mass Recruitment Services
Mass Recruitment Services
Our mass recruitment, high volume hiring services are aimed at organisations who recruit large numbers of staff at the same time.
We know how to plan, organise, execute and manage high volume recruiting projects in a way that optimise cost, minimise stress and do not bring unwanted surprises.
Every mass recruitment project starts with the building of a detailed project plan. We focus on clearly understanding the client need in terms of the candidate profile, timeframes involved and preferred selection method. The strategy will be reviewed with the client and redefined if required.
Matching Talents With The Right Opportunity
Candidate’s Recruitment Experience
The recruitment experience will influence the offer that the candidate will accept.
The effort and resources you have invested in creating a great candidate experience is only meaningful if your recruitment agency is able to offer the same.
At Top Skills Recruitment, we value understanding our candidates, prioritise their needs and care about the overall recruitment process that they experience.
Our Process for Call Centres And Technical Help Desk Recruitment
Large and small businesses depend on Top Skills Recruitment to source high-quality talent, as doing this internally is a daunting task.
Companies partner with RPO providers such as Top Skills Recruitment to support their internal teams or their entire recruiting function to streamline their talent acquisition and recruitment process.
We place strong job qualifications at the very first step of our workflow so that we will not overload your organisation with unqualified CVs.
We only want to present you with fully qualified and prepared candidates.
We can support our clients with seasonal headcount increase by providing temporary employees with desired skills.
We use multiple mediums to identify candidates which includes the use of portals, industry specific databases, local prospecting utilising our network, social media and in some cases, the print media.
Early in the process, a quality check of every candidate source is undertaken. This ensures that we use the most effective sources while discontinuing others.
We provide the client with full reports and regular updates on the recruitment progress.
We facilitate offers and their acceptance by making professional reference checks, onboarding and recruitment review process.
Recruitment Consultancy For The Contact Centre And Customer Service Industry
Top Skills Recruitment is the leading recruitment consultancy in Bulgaria for the contact centre and customer service industry. We specialise in matching talented professionals with career enhancing roles – from first line and supervisory to executive and director level positions.
Our solutions range from individual placements to completely new teams.
Top Skills Recruitment offer a personalised, professional and results-driven service and we believe that a candidate will become a client in the future.