{"id":6666,"date":"2025-04-25T15:38:01","date_gmt":"2025-04-25T12:38:01","guid":{"rendered":"https:\/\/www.topskills-bg.com\/?post_type=rabota&#038;p=6666"},"modified":"2025-09-11T10:34:27","modified_gmt":"2025-09-11T07:34:27","slug":"6666","status":"publish","type":"rabota","link":"https:\/\/www.topskills-bg.com\/en\/jobs\/6666\/","title":{"rendered":"German-English Tech Support"},"content":{"rendered":"<p>We are looking for new team member to join our client team.<\/p>\n<p><strong>Your Responsibilities:<\/strong><\/p>\n<ul>\n<li>Respond promptly and effectively to customer inquiries regarding the client&#8217;s platform<\/li>\n<li>Work collaboratively with cross-functional teams such as Customer Success, Product, and Engineering<\/li>\n<li>Help improve and optimize customer support workflows and processes<\/li>\n<li>Translate content between German and English for website, product, and knowledge base localization<\/li>\n<li>Take initiative in solving customer issues and proactively suggest enhancements to improve the overall customer experience<\/li>\n<\/ul>\n<p><strong>Requirements:<br \/>\n<\/strong><\/p>\n<ul>\n<li>Proficiency in both German and English, with excellent written communication skills<\/li>\n<li>Previous experience in customer support or technical support roles<\/li>\n<li>Willingness to work in shifts, including occasional night shifts<\/li>\n<li>Comfortable providing support primarily through email-based communication<\/li>\n<li>Ability to work in a hybrid model, with most work done remotely from a home office<\/li>\n<\/ul>\n<p><strong>The Offer:<\/strong><\/p>\n<ul>\n<li>25 days of paid vacation to recharge and relax<\/li>\n<li>Access to a sports card to support your active lifestyle<\/li>\n<li>Additional health insurance provided after the probation period<\/li>\n<li>Competitive salary with clear growth opportunities within the company<\/li>\n<li>Comprehensive onboarding and induction programs<\/li>\n<li>Opportunities to collaborate across diverse, professional teams<\/li>\n<li>Employee recognition programs and performance-based rewards<\/li>\n<li>Free German language courses to support your development<\/li>\n<li>Full coverage of certification program costs to advance your skills<\/li>\n<li>Team events and company-sponsored gatherings to keep the culture strong<\/li>\n<\/ul>\n<p>If you meet these qualifications and are ready for an exciting opportunity, we&#8217;d love to hear from you! Apply now with your CV in English.<\/p>\n<p>All applications will be treated as strictly confidential.<br \/>\nOnly short-listed candidates will be contacted.<\/p>\n<p>License for recruitment for Bulgaria: No 2399 \/ 15.11.2017<br \/>\nLicense for administration and protection of personal data: No 432025 \/ 23.10.2017<\/p>\n","protected":false},"author":20,"featured_media":6667,"template":"","ezitsi":[438,439],"obrazovanie":[],"nivo":[471,472],"gradove":[850,475],"dyrzhavi":[562],"zaetost":[587],"umeniya":[],"kategorii":[593,592],"class_list":["post-6666","rabota","type-rabota","status-publish","has-post-thumbnail","hentry","ezitsi-english","ezitsi-german","nivo-entry-level","nivo-junior","gradove-hybrid-en","gradove-sofia-en","dyrzhavi-bulgaria-en","zaetost-full-time","kategorii-contact-centers-and-business-services","kategorii-it"],"_links":{"self":[{"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/rabota\/6666","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/rabota"}],"about":[{"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/types\/rabota"}],"author":[{"embeddable":true,"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/users\/20"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/media\/6667"}],"wp:attachment":[{"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/media?parent=6666"}],"wp:term":[{"taxonomy":"ezitsi","embeddable":true,"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/ezitsi?post=6666"},{"taxonomy":"obrazovanie","embeddable":true,"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/obrazovanie?post=6666"},{"taxonomy":"nivo","embeddable":true,"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/nivo?post=6666"},{"taxonomy":"gradove","embeddable":true,"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/gradove?post=6666"},{"taxonomy":"dyrzhavi","embeddable":true,"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/dyrzhavi?post=6666"},{"taxonomy":"zaetost","embeddable":true,"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/zaetost?post=6666"},{"taxonomy":"umeniya","embeddable":true,"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/umeniya?post=6666"},{"taxonomy":"kategorii","embeddable":true,"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/kategorii?post=6666"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}