{"id":7086,"date":"2025-08-11T14:19:19","date_gmt":"2025-08-11T11:19:19","guid":{"rendered":"https:\/\/www.topskills-bg.com\/?post_type=rabota&#038;p=7086"},"modified":"2025-08-11T14:19:19","modified_gmt":"2025-08-11T11:19:19","slug":"client-services-representative-spanish-amp-english","status":"publish","type":"rabota","link":"https:\/\/www.topskills-bg.com\/en\/jobs\/client-services-representative-spanish-amp-english\/","title":{"rendered":"Client Services Representative \u2013 Spanish &amp; English"},"content":{"rendered":"<p>Our client is a company, set up by young and motivated professionals with proven expertise in the Immigration Services, based in Sofia.<\/p>\n<p><strong>Key Responsibilities:<\/strong><\/p>\n<ul>\n<li>Communicate with key clients via phone, email, WhatsApp, and through CRM systems<\/li>\n<li>Handle more complex inquiries, ensure customer satisfaction, and maintain long-term relationships<\/li>\n<li>Monitor and manage client accounts, including documentation and status updates<\/li>\n<li>Collaborate with other internal teams to ensure seamless service delivery<\/li>\n<li>Track and report customer cases to ensure quick and professional resolution<\/li>\n<\/ul>\n<p><strong>Required Qualifications &amp; Skills:<\/strong><\/p>\n<ul>\n<li>Strong command of both English and Spanish<\/li>\n<li>Excellent verbal communication and active listening abilities<\/li>\n<li>Proven experience in customer support<\/li>\n<li>Comfortable using digital tools, including WhatsApp and video conferencing<\/li>\n<li>Self-motivated, goal-driven, and capable of working independently<\/li>\n<li>Strong organizational skills and keen attention to detail<\/li>\n<li>Adaptable, coachable, and open to ongoing feedback and development<\/li>\n<\/ul>\n<p><strong>The offer:<\/strong><\/p>\n<ul>\n<li>Bonus system<\/li>\n<li>Access to Multisport card<\/li>\n<li>Career growth through internal promotions<\/li>\n<li>Paid onboarding training<\/li>\n<li>Referral bonuses for successful hires<\/li>\n<li>Modern office with relaxation zone, games, and PlayStation 5<\/li>\n<li>Monthly team games and office celebrations<\/li>\n<li>On Mondays and Thursdays, the working hours are from 12:30 PM to 8:30 PM<\/li>\n<li>On Tuesdays, Wednesdays, and Fridays \u2013 from 10:00 AM to 6:00 PM<\/li>\n<li>Office-based role<\/li>\n<\/ul>\n<p><em>If you meet these qualifications and are ready for an exciting opportunity, we&#8217;d love to hear from you! Apply now with your\u00a0<strong>CV in English.<\/strong><\/em><\/p>\n<p>All applications will be treated as strictly confidential.<br \/>\nOnly short-listed candidates will be contacted.<\/p>\n<p>License for recruitment for Bulgaria: No 2399 \/ 15.11.2017<br \/>\nLicense for administration and protection of personal data: No 432025 \/ 23.10.2017<\/p>\n","protected":false},"author":20,"featured_media":6504,"template":"","ezitsi":[],"obrazovanie":[],"nivo":[],"gradove":[],"dyrzhavi":[],"zaetost":[],"umeniya":[],"kategorii":[],"class_list":["post-7086","rabota","type-rabota","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/rabota\/7086","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/rabota"}],"about":[{"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/types\/rabota"}],"author":[{"embeddable":true,"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/users\/20"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/media\/6504"}],"wp:attachment":[{"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/media?parent=7086"}],"wp:term":[{"taxonomy":"ezitsi","embeddable":true,"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/ezitsi?post=7086"},{"taxonomy":"obrazovanie","embeddable":true,"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/obrazovanie?post=7086"},{"taxonomy":"nivo","embeddable":true,"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/nivo?post=7086"},{"taxonomy":"gradove","embeddable":true,"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/gradove?post=7086"},{"taxonomy":"dyrzhavi","embeddable":true,"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/dyrzhavi?post=7086"},{"taxonomy":"zaetost","embeddable":true,"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/zaetost?post=7086"},{"taxonomy":"umeniya","embeddable":true,"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/umeniya?post=7086"},{"taxonomy":"kategorii","embeddable":true,"href":"https:\/\/www.topskills-bg.com\/en\/wp-json\/wp\/v2\/kategorii?post=7086"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}