Top Skills Recruitment is an agency, providing a full range of services in the sphere of HR. We assist Bulgarian and international companies in attracting the most suitable and skillful people for them.
Our team consists of professionals with experience in consulting, possessing the skills needed to achieve excellent results.
For our customer – a quickly-evolving international company, we are looking for an
                                                  Account Manager with French.

What will you be doing?
• Pro-active calls with B2B customers from the IT industry in order to close deals/ increase revenue
• Maintain accurate customer master record including licenses, software and service contract expiration dates; shipping address; updating customer contact information in the CRM or other available tools required by the business
• Manage areas of focus to meet set targets and with regard to maintaining the existing customer base and revenue.
• Answers customer inquiries via e-mail or phone calls to fulfill requests for information and resolution of basic/standard issues or sales inputs within the defined SLA.
• Manages relationships with designated contacts (i.e. purchasing agents) in efforts to grow sales and maintain a business partnership

To be successful you need to have:
• Fluency in French and English (С1)
• Sales or Customer service experience will be a plus
• Knowledge of professional, effective telephone techniques and customer care.
• Knowledge of Excel and Word.
• Excellent communication skills
• Ability to work as a team member

The company offers:

• Competitive salary
• Bonus system
• Additional health insurance + Dental & Optical care, Hospital & Pregnancy care
• Multisport card
• Well-being Program
• Food vouchers & Transport Allowance
• Referral and baby bonus
• Paid holiday days increasing in time
• Career growth and development – internal and external trainings, language courses
• Free access to LinkedIn Learning Platform

Are you ready to take your career to the next level? Send your CV in English!

License for recruitment for Bulgaria: № 2399 / 15.11.2017.
License for administration and protection of personal data: № 432025 / 23.10.2017
Keywords: Account Manager/ French/ Акаунт мениджър/ Френски