Top Skills Recruitment is a recruitment agency established by professionals with years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best in our candidates so they can land their desired job and at the same time deliver high standard services to our clients. We assist people in their quest for the right career opportunity.

We always make sure our job opportunities are something not to be missed! That’s why we would like to introduce you to our client who offer platform enabled solutions for each stage of the service supply chain. Over the last 20+ years they’ve worked with some of the largest manufacturers and product owners across healthcare, consumer electronics and networking technology.

What you’ll be doing:

  • Process mainly outbound calls with business customers for online procurement;
  • Advise customers on behalf of the respective company’s client;
  • Interact with customers via phone and email;
  • Update the respective records in the system of the client;
  • Educate customers in using cloud based platform for online procurement;
  • In doing the above, follow detailed instructions as outlined in company documents;
  • Follow established escalation rules;

Experience and expertise:

  • Fluency in German and English;
  • Previous customer service or supply chain experience is a strong advantage;
  • Team player across boarders;
  • Bachelor’s degree or in process of obtaining one;
  • Attention to detail and accuracy;
  • Strong communication and interpersonal skills;
  • Ability to maintain confidentiality;

In return, the company will offer you:

  • Competitive remuneration package;
  • Excellent social benefits program – health insurance, Multisport, discounts program;
  • Corporate culture focused on customer excellence, open communication, respect, integrity and personal growth;
  • Great office location and modern business environment;
  • Hybrid model of work – 50% working from home or fully remote option

If you are interested in this position, please send us your CV in English.
All applications will be treated as strictly confidential.
Only short-listed candidates will be contacted.

License for recruitment for Bulgaria: № 2399 / 15.11.2017.
License for administration and protection of personal data issued: № 432025 / 23.10.2017.

Keywords: supplier/german/onboarding