For our client, financial services firm that offers a wide variety of products aimed at both individual and institutional investors – we are searching Account Representative.
Key Responsibilities:
- Contribute to growing company’s client base by reaching out to leads, guiding them through account setup, and ensuring a smooth onboarding process
- Handle client inquiries via chat, phone, email, and Salesforce, providing quick and effective solutions to ensure satisfaction
- Build and maintain strong relationships with clients and partners, addressing their needs and offering exceptional support
- Assist in planning and executing Sales & Support strategies, offering insights to align with company goals
- Represent the company at international events, boosting brand visibility and engaging potential clients
- Develop expertise in marketing, social media, and event coordination, collaborating with teams to drive organizational success
Required Skills and Qualifications:
- Fluent in English with strong written skills
- Proven ability to deliver excellent customer service and ensure satisfaction
- Strong verbal and written communication skills
- Open to continuous learning and skill development
- Fluent in German or Malaysian
- Experience with CRM systems like Salesforce will be a plus
What We Offer:
- Excellent prospects for both professional and personal growth
- Attractive salary with quarterly performance bonuses
- Work in a diverse, global team
- Travel opportunities to our offices in London, Portugal, Brazil, and the Bahamas
- Additional perks, including a multisport card and comprehensive health (and dental) insurance
- Employee referral program
- Office-based role/ Standard working time
All applications will be treated as strictly confidential and only short-listed candidates will be contacted. Please send your CV in English.
License for recruitment for Bulgaria: № 2399 / 15.11.2017
License for administration and protection of personal data: № 432025 / 23.10.2017
