We are seeking a skilled Windows and Office 365 Engineer to join an innovative IT infrastructure team within a leading international company specializing in cloud technologies and IT services. You will play a critical role in maintaining and optimizing Windows Server environments and Microsoft 365 platforms, ensuring high availability, security, and smooth operation of key business systems.
Key Responsibilities:
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Provide 2nd level support and troubleshoot complex issues related to Windows Server (2016, 2019, 2022).
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Plan, deploy, and manage Windows Server patching for stability and security.
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Support file and print services; resolve advanced network permissions and access problems.
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Manage Active Directory user/computer accounts, security groups, and permissions.
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Support and optimize VMware ESXi virtual environments.
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Deliver expert-level support for Microsoft 365 applications, including Exchange Online, SharePoint Online, OneDrive, and Teams.
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Follow ITIL best practices for incident, problem, and change management.
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Document solutions and update the knowledge base to improve team efficiency.
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Collaborate with cross-functional IT teams to ensure seamless service delivery.
Required Skills and Qualifications:
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Fluent in German (written and spoken).
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Bachelor’s degree in Computer Science, IT, or equivalent experience (1-3 years in 2nd level IT support or systems administration).
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Strong expertise in Windows Server operating systems.
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Proven experience in Microsoft 365 administration and support.
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Solid understanding of Active Directory management and troubleshooting.
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Experience with VMware ESXi environments.
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Good knowledge of networking fundamentals (TCP/IP, DNS, DHCP).
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Familiarity with ITIL principles and best practices.
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Excellent problem-solving, analytical, and communication skills.
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Ability to work independently and collaboratively in a fast-paced environment.
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Relevant certifications (MCSA, MCSE, ITIL Foundation) are a plus.
Offer:
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Work hours: 9:00 AM – 6:00 PM.
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Location: Bulgaria.
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Flexible work model: on-site, remote, or hybrid.
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Immediate start.
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Competitive salary with benefits.
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Opportunities for professional growth and development.
Do not hesitate to send us your CV!