Top Skills allowed me to start my career in recruitment and human resources and I am eager to develop my knowledge and acquire new ones.I am part of the BPO team and responsible for positions in customer service, financе, accounting, administration and others. Part of my previous experience is in customer communication.
I am a graduate of Finance and Marketing at the University of Science and Technology “Neofit Rilski”.
Our client is a company, set up by young and motivated professionals with proven expertise in the Immigration Services, based in Sofia. Key Responsibilities: Communicate with key clients via phone, email, WhatsApp, and through CRM systems Handle more complex inquiries, ensure customer satisfaction, and maintain long-term relationships Monitor and manage client accounts, including documentation and […]
As the Regulatory Compliance Manager, you will: Organize and lead the Regulatory Compliance department; Provide expert advice to management and business stakeholders on all regulatory and operational compliance matters; Continuously monitor and map regulatory developments across assigned territories and ensure organizational compliance; Liaise with external legal advisors and regulatory/supervisory authorities; Draft and review internal policies […]
We’re partnering with a global leader in ocean and air freight logistics to find a motivated and results-driven: B2B Telesales Consultant – German Market. Responsibilities: Conduct outbound B2B calls to potential clients on the German market, promoting logistics and transport services Identify and target new business opportunities via phone, email, and online platforms Build and […]
Our client has established a new Technology Support Center in Sofia, dedicated to providing enterprise-level support to customers around the globe. What You’ll Be Doing: Provide advanced technical support to customers via chat, phone, and email Diagnose and resolve complex technical issues, including scenario reproduction and root cause analysis Collaborate with Product Engineering to identify […]
Our client has established a new Technology Support Center in Sofia, dedicated to providing enterprise-level support to customers around the globe. Role Overview: Provide advanced technical support to enterprise customers via chat, phone, and email Troubleshoot complex technical issues, including scenario reproduction and root cause analysis Collaborate closely with Product Engineering teams to identify product defects […]
Our client is a company, set up by young and motivated professionals with proven expertise in the Immigration Services, based in Sofia. Key Responsibilities Make outbound calls in English to potential clients worldwide Communicate via WhatsApp Business (text & voice) Conduct video calls to explain services and build rapport Confidently showcase company services to drive […]
Our client is a boutique international corporate law firm dedicated to providing creative and cost-effective solutions to their clients. Requirements: Juris Doctor (JD) degree or equivalent legal qualification Licensed to practice law in Bulgaria or another European jurisdiction Minimum of 5 years of experience in corporate governance and commercial contracting Excellent drafting, negotiation, and communication […]
We are looking for new team member to join our client team. Your Responsibilities: Manage resolution of queries and complaints, escalating when needed Delegate tasks based on team strengths and workload while ensuring accountability Oversee the end-to-end Accounts Payable process, including invoice receipt, approvals, payments, and vendor reconciliation, ensuring compliance with SLAs Support and guide […]
We are looking for new team members to join our clients’ teams. Key Responsibilities: Maintain a customer-focused mindset to ensure a high level of satisfaction Provide clear and professional communication, addressing client needs efficiently Work both independently and as part of a collaborative team Ensure precision and attention to detail in all responsibilities Requirements: High […]
We are looking for new team member to join our client team. Your Responsibilities: Respond promptly and effectively to customer inquiries regarding the client’s platform Work collaboratively with cross-functional teams such as Customer Success, Product, and Engineering Help improve and optimize customer support workflows and processes Translate content between German and English for website, product, […]
