Network Engineer (24/7 shifts)

Employment: Full-time
City: Fully remote



For our client, an international network service provider, we are looking for an experienced Network Engineer to join their team.

Main Responsibilities:

  • Owns incidents, resolves them swiftly, and drives through to final fix, working with customers and other internal and external teams as appropriate.
  • Working with the vendor’s TACs regarding platform issues
  • Provides concise and relevant action plans for teams to resolve network and customer issues efficiently.
  • Working on a broad range of IP services and products: L2 and L3 VPN, WAN optimization, SDWAN, etc
  • Uses a detailed understanding of operational capabilities to support operations acceptance of new infrastructure and non-standard bids.
  • Pro-active problem management based on technical and trend analysis to ensure service stability and preventative action taken where possible
  • Configuration of network elements and migration of services
  • Ensure operational processes are followed and deliver best-in-class technical support while maintaining a stable and resilient network.

Ideal Candidate Profile:

  • Minimum 2 years experience within the Operations environment of a Service Provider or System Integrator
  • Minimum two years of work in a technical IP support position.
  • General knowledge of telecom industry and standards
  • Excellent fault diagnostics and troubleshooting abilities
  • Good to have knowledge of SD-WAN, WAN optimizations, NFV, security
  • Palo Alto Networks Certified Network Security Administrator (PCNSA)
  • Fortinet Certified Professional
  • Good and demonstrable experience in IP, MPLS, and routing knowledge (BGP, OSPF) in an ISP and enterprise environment
  • Good Cisco hardware and IOS knowledge, Juniper/JUNOS experience is a benefit
  • General knowledge of the telecom industry, operational processes, and standards.
  • Qualification: CCNP /JNCIS or equivalent knowledge


  • Fully remote
  • Multisport card
  • Additional health insurance including dental treatment
  • 23 days paid vacation + 1 day for birthday
  • + 2 days off if you participate in a charity event
  • BGN 60 food vouchers
  • Access to a mental health app




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