Role Overview:
Senior Network Support Engineer – Contract Monitoring & Incident Response (Part-Time)
Shift: CET 06:00–15:00
Workload: ~15–20 hours per week within a 40-hour response window
For our client, a software engineering company that specializes in delivering high-quality digital products to international partners, we are seeking a Senior Network Support Engineer for a part-time contract role, focused on monitoring, incident response, and hands-on support across enterprise-grade, low-latency network infrastructure. This role requires a senior professional who can work independently, respond efficiently to incidents, and maintain high operational standards.
While the workload is part-time (15–20 hours/week actively), the position carries full-time responsibility for incident response within the defined shift. Candidates should consider any contractual obligations with current employers before applying.
Key Responsibilities:
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Monitor network and system infrastructure and respond to incidents within agreed SLAs.
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Diagnose and resolve network, server, and connectivity issues.
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Execute operational and maintenance tasks as assigned.
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Coordinate and guide remote hands for data center operations.
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Assist with server-level troubleshooting and basic administration.
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Maintain clear communication with internal stakeholders regarding incident progress and resolution.
Core Technologies & Environment:
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Networking: Ultra-low-latency networking, Layer 1 & Layer 2 switching, cross-connect management, BGP, multicast routing.
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Infrastructure/Data Center: Remote rack and server management, power distribution, coordination of cross-connects, direction of remote hands.
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Devices & Security: Arista 40k firewalls, Appgate VPN/SDP.
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Server OS: Windows Server 2022, Ubuntu Linux.
Ideal Candidate Profile:
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Senior-level experience in network support or network engineering.
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Strong understanding of low-latency networking and switching layers.
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Comfortable managing both network and server infrastructure.
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Excellent incident response and troubleshooting skills.
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Reliable, structured, and capable of working independently within early CET hours.
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Hands-on experience configuring network devices such as switches.
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Experience with routing configuration on Linux and/or Windows.
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Familiarity with multicast routing is a plus; BGP experience is highly desirable.
Why Join:
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Flexible part-time engagement within defined response hours.
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Exposure to enterprise-grade, low-latency network environments.
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Opportunity to collaborate on international projects with a skilled, global team.
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Be part of a company that values people, culture, and professional growth.
If you think this role might be a good fit for you, don’t hesitate to reach out or send me your CV. I would love to take the time to review it and discuss the position with you in more detail.
All applications will be treated as strictly confidential.
Only short-listed candidates will be contacted.
License for recruitment for Bulgaria: № 2399 / 15.11.2017.
License for administration and protection of personal data: № 432025 / 23.10.2017
