Customer Experience Associate with Dutch

Employment: Full-time
City: Sofia

Information

Description

We always make sure our job opportunities are something not to be missed! That’s why we would like to introduce you to our clients – international companies with offices in Bulgaria.

Fortunately, they have an open positions for a Customer Experience Associate with Dutch and English that call your name, so don’t wait anymore! Apply now!

What we are looking for?

  • Fluency in Dutch (C1)
  • Fluency in English (B2-C1)
  • Hands-on experience in using a variety of communication channels such as email, live chat and/or phone
  • Excellent customer service mindset and attitude to follow through and respond to problems/requests proactively and effectively
  • Fresh graduates are welcome

 

You will be able to:

  • Handle requests from customers, as well as internal departments & other stakeholders via phone, email and chat
  • Handle customer’s initial verification by considering, requesting and processing verification documents
  • Provide support to management and take ownership to drive process and service enhancement

 

What is in it for you?

  • Excellent compensation package
  • Great social benefits package
  • Flexible working hours
  • Fully remote job

You get to work in a very dynamic environment and be part of an international team
Start your new chapter and APPLY NOW!

If you meet the requirements above and feel ready to dive into our client’s challenging dynamics, please apply by sending your updated CV in English.

Top Skills Recruitment has License № 2399 valid from 15.11.2017

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