ИЗТЕКЛА

Customer Experience Associate with Polish

Employment: Full-time
City: Sofia

Information

  • Категория
    Contact centers and business services
  • Образование
    Bachelor’s degree, Secondary education
  • Ниво
    Entry-level, Junior, Mid-level, Senior

Description

We always make sure our job opportunities are something not to be missed! That’s why we would like to introduce you to our client – an international company with offices in Bulgaria.

Fortunately, they have an open position for a Customer Experience Associate with Polish and English that call your name, so don’t wait anymore! Apply now!

What we are looking for?

  • Fluency in Polish (C1)
  • Fluency in English (B2-C1)
  • Hands-on experience in using a variety of communication channels such as email, live chat and/or phone
  • Excellent customer service mindset and attitude to follow through and respond to problems/requests proactively and effectively
  • Fresh graduates are welcome

You will be able to:

  • Handle requests from customers, as well as internal departments & other stakeholders via phone, email and chat
  • Handle customer’s initial verification by considering, requesting and processing verification documents
  • Provide support to management and take ownership to drive process and service enhancement

What is in it for you?

  • Excellent compensation package
  • Great social benefits package
  • Flexible working hours

You get to work in a very dynamic environment and be part of an international team
Start your new chapter and APPLY NOW!

If you meet the requirements above and feel ready to dive into our client’s challenging dynamics, please apply by sending your updated CV in English.

Top Skills Recruitment has License № 2399 valid from 15.11.2017

Skills

Recruiter

Snezhana Prosenikova

  • Phone: +359 897 014 503

Similar jobs

Card Operations Specialist

For one of our clients, we are currently looking for a Card Operations Specialist to join their team. Key Responsibilities: Monitor daily card and payment operations, including successful and failed transactions, onboarding, tokenization, settlement, billing, and related processes Perform daily operational controls and reconciliations across payment processors, operational platforms, and financial systems Investigate and resolve transaction discrepancies, […]

Employment: Full-time
City: Hybrid, Sofia

Customer Success Manager

For one of our clients, we are currently looking for a Customer Success Manager to join their team. Key Responsibilities: Lead, motivate, and develop the Customer Success team Organize the team’s daily activities, priorities, workload, and responsibilities Set and monitor team KPIs and performance targets Analyze sales and operational data and identify opportunities for improvement […]

Employment: Full-time
City: Hybrid, Sofia

General Manager

Top Skills Recruitment is looking for an experienced General Manager for one of our international partners. We are seeking a hands-on and business-oriented leader who can successfully combine strategic thinking, operational management, and people leadership. The person in this role will take ownership of local operations, drive business performance, strengthen internal processes, and support the […]

Employment: Full-time
City: Sofia

Connected Product Manager

For one of our clients, an established international manufacturer and innovation leader in the consumer appliances industry, we are looking for a Connected Product Manager to lead the strategy and development of the company’s connected products ecosystem. Position Profile: Own the end-to-end connected products ecosystem across the company’s mobile applications, white-label apps, and third-party platforms […]

Employment: Full-time
City: Sofia

Accounts Payable Team Lead

Top Skills Recruitment is an agency, providing a full range of services in the sphere of HR. We assist Bulgarian and international companies in attracting the most suitable and skillful people for them. Our team consists of professionals with experience in consulting, possessing the skills needed to achieve excellent results. We are looking for new […]

Employment: Full-time
City: Hybrid, Sofia

Head of Digital Marketing

For one of our clients, we are looking for an Head of Digital Marketing. About the role: This is a senior leadership role where you will manage a large internal team and external agency partners, overseeing a multi-channel digital strategy designed to maximize customer growth, ensure positive ROI, and elevate global brand recognition. Key Responsibilities: Strategic […]

Employment: Full-time
City: Sofia

Food Operational Manager

Our client is an innovative company in the food and culinary sector, looking for a Food Operational Manager to lead and structure operational processes, ensuring smooth production, exceptional quality, and efficient delivery. Responsibilities: Oversee all operational activities – from sourcing and production to packaging and delivery; Manage suppliers, logistics, and inventory planning; Ensure compliance with food […]

Employment: Full-time
City: Sofia

Business Analyst – Payments & FinTech

For our client, an international company operating in the payments and financial technology sector, we are looking for a motivated and detail-oriented Business Analyst to join their team in Sofia. About the Role: In this role, you will be a key contributor to the development of a global payment platform supporting prepaid card services. You will […]

Employment: Full-time
City: Sofia

System Operations Engineer

For one of our client, we are looking to hire a System Operations Engineer. About the Role: The System Operations Engineer ensures the stability, availability, security, and performance of the company’s enterprise payments platform. You will monitor systems, manage incidents, perform root cause analysis, and maintain the operational integrity required to meet strict regulatory and SLA […]

Employment: Full-time
City: Fully remote, Hybrid, Sofia

Regulatory Reporting Analyst

For one of our client, we are looking to hire a Regulatory Reporting Analyst. About the Role: Тhe role is both regulatory and data-intensive. While the business owns the content of each report, you will play a critical role in governance, scheduling, validation, and facilitation of submissions, ensuring compliance and operational excellence. Key Responsibilities: Regulatory Reporting […]

Employment: Full-time
City: Hybrid, Sofia

Recruiter

Snezhana Prosenikova

  • Phone: +359 897 014 503
Информацията беше изпратена успешно.