English Support Representative

Employment: Contract, Full-time, Temporary
City: Fully remote

Information

Description

We’re immediately hiring an English-speaking Support Representative for a quickly evolving company to handle customers’ requests.

You will:

  • Get involved in a fully paid training program to teach you what you need to know
  • Maintain daily communication with customers by phone, email, or chat
  • Solvе problems referring to the products offered by the company
  • Use empathy/positive language when answering clients’ questions
  • Provide information that your customer may require at a later stage

 

What do you need to be successful at this job? It is simple…

  • Be fluent in English (C1)
  • Be able to join the company in a short period of time
  • Be able to work from Monday to Friday in two shifts 10:00-19:00 and 11:00-20:00 on a monthly rotation
  • Be able to represent our client’s products and deliver outstanding customer service with clarity, passion and enthusiasm
  • Computer skills are extremely helpful
  • Previous call center or customer sales and service experience is a plus

 

What is in it for you? Glad you asked…

  • Excellent compensation package
  • Тemporary contract with the possibility of switching to a permanent one
  • Home office
  • Medical plan
  • Monthly transportation allowance
  • Fun and lively environment with contests and team bonding activities

 

If you are interested in this position, please send us your CV in English.

All applications will be treated as strictly confidential.
Only short-listed candidates will be contacted.

License for recruitment for Bulgaria: № 2399 / 15.11.2017.
License for administration and protection of personal data: № 432025 / 23.10.2017

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